What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and eventually your email address. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications).

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

• To provide and operate the services;

• To provide our users with ongoing customer assistance and technical support;

• To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can find Wix.com’s privacy policy here.
 

How do we communicate with our site visitors?

We may contact you to notify you regarding your newsletter account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about us, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

 

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

In accordance with data privacy regulations, we inform you that we are using cookies on our site.

 

Types of Cookies

In general, the cookies which are initially placed on our website may be categorised as essential or functional cookies.

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Cookie Name - Purpose - Duration - Cookie Type

XSRF-TOKEN - Used for security reasons - Session - Essential

hs - Used for security reasons - Session - Essential

svSession - Used in connection with user login - 12 months - Essential

SSR-caching - Used to indicate the system from which the site was rendered - 1 minute - Essential

_wixCIDX - Used for system monitoring/debugging - 3 months - Essential

_wix_browser_sess - Used for system monitoring/debugging - Session - Essential

consent-policy - Used for cookie banner parameters - 12 months - Essential

smSession - Used to identify logged in site members - Session - Essential

TS* - Used for security and anti-fraud reasons - Session - Essential

bSession - Used for system effectiveness measurement - 30 minutes - Essential

fedops.logger.X - Used for stability/effectiveness measurement - 12 months - Essential

wixLanguage - Used on multilingual websites to save user language preference - 12 months - Functional

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Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

 

If this website anonymises IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout

 

You can prevent data collection via Google Analytics by adjusting your Cookie Settings.

 

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure an anonymized collection of IP addresses (IP masking).

 

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at privacy@timbesser.com.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@timbesser.com or send us postal mail to: Tim Besser Music, Hamburg, Germany.

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Last update: August 2023